Ascension Texas Opens First-Of-Its Kind Solutions Center

“With GoodHealth, Ascension Texas is realizing the next step in its vision for healthcare for Central Texas,” said Craig Cordola, President and Chief Executive Officer, Ascension Texas.

AUSTIN, Texas  — Imagine a health care concierge to guide you through the path to wellness—someone who can not only recommend the best care, but schedule all of your appointments and answer your questions 24/7 by calling one phone number.

The GoodHealth Solutions Center is one centralized location for patients to access efficient, coordinated care that’s focused on their needs. No more scouring the Internet to find the right provider, or waiting to speak to a scheduler.

“With GoodHealth, Ascension Texas is realizing the next step in its vision for healthcare for Central Texas,” said Craig Cordola, President and Chief Executive Officer, Ascension Texas.

GoodHealth is powered by the world-class health teams at Seton, Dell Children’s and Providence, which are all part of Ascension, the largest nonprofit health system in the U.S. and the world’s largest Catholic health system.

What does the GoodHealth Solutions Center do for Central Texans?
Our multi-disciplinary team offers easy access to care. As the first of its kind in the nation, Central Texans only need to make one call for assistance. The Solutions Center:

• Schedules appointments for any Ascension Texas health services, including Seton in Austin and Providence Healthcare Network in Waco.
• Provides a nurse advice line 24/7
• Connects patients to disease management and home monitoring services
• Offers a variety of health and wellness services

“We’re one resource for when you’re feeling bad, when you need help, but also for your wellness,” said Mark Steiger, Seton’s director of virtual care and innovation. ”We can help you decide which care option is best for you that day and also how that integrates with the rest of the care that you’re getting,” Steiger said.

This model saves our patients time and hassle. One call and you’re connected to care. 

What does the GoodHealth Solutions Center do for health care providers?

• Facilitates hospital admissions and transfers
• Assists with patient referrals
• Keeps providers informed about their patients
• Provides access to specialty physicians through telehealth

How to access the GoodHealth Solutions Center

Through our GoodHealth Digital Clinic app, you can see a doctor virtually through your smartphone or computer, all at the convenience of home or work.

In the coming months, patients can call one phone number to make all of their appointments for themselves and their family members.

In Texas, Ascension operates Providence Healthcare Network and Seton Healthcare Family, which includes Dell Children’s Medical Center of Central Texas and 120 related clinical facilities that together employ more than 13,000 employees. Across Texas, Ascension provided $467 million in community benefit and charity care in fiscal year 2016. Serving Texas for 115 years, Ascension is a faith-based health care organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension is the largest nonprofit health system in the U.S. and the world’s largest Catholic health system, operating 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 22 states and the District of Columbia. Visit www.seton.net and www.providence.net.