Austin Airport’s Pick-Up For Taxis, Ride App Cars Moves To New Location

Air travelers who need a taxi or ride app pick-up services can select the next available taxi or schedule their ride app pick-up from this new location, just beyond the close-in parking garage.

AUSTIN, Texas – Starting Nov. 19, the pick-up location for taxis, ride app cars and off-site rental car drop off services at the Austin-Bergstrom International Airport will operate from the ground level of the Rental Car Facility. The relocation of the taxi and ride app pick-up area will reduce airport roadway congestion by approximately 3,700 cars per day at the entries of the Barbara Jordan Terminal.

Air travelers who need a taxi or ride app pick-up services can select the next available taxi or schedule their ride app pick-up from this new location, just beyond the close-in parking garage.

Upon arriving at the ground level of the Rental Car Facility, dedicated taxi lanes are to the immediate left. Three ride app pick-up lanes, color-coded in blue, red and yellow with corresponding numbers 1-4 match the customers selected pick up selection.

Walkways have been established to cross the garage and reach the new pick-up location. Mobility assistance vehicles are available from the garage to the Rental Car Facility.  

Directions to reach the new taxi and ride app pick-up area from lower-level baggage claim and upper-level ticketing are below.

• From Lower-Level / Baggage Claim: Exit baggage claim of the Barbara Jordan Terminal to cross the street and enter the garage. Take garage elevators to Level 2. Walk through the pathway found in the center of the garage or take mobility assistance towards Taxi, ride app and Rental Car signs to cross the garage. You will reach pick-up area after crossing the road.

• From Upper-Level / Drop-off and Ticketing: Exit the Barbara Jordan Terminal to use the pedestrian crosswalk to cross the street to the garage. Walk through the parking garage following the signs to the Rental Car Facility. Take the elevators on left, down one floor (Level G) to reach pick-up area.

Ride app companies that currently serve the Austin airport include Lyft, RideAustin, Uber and Wingz. Taxis currently serving the airport include ATX Co Op, Austin Cab, Lone Star Cab and Yellow Cab.

More information about ground transportation services at the Austin airport including a map of the new pick up location can be found online at http://www.austintexas.gov/department/ground-transportation.