Gas service in Seguin area expected to be restored by Friday

Staff Reports

UPDATE: As of 6 p.m., on Thursday, March 10, CenterPoint Energy has restored service for nearly 90% of impacted customers. Our crews will continue working extended hours to restore the remaining customers in the area.

Following yesterday’s natural gas outage impacting customers in Seguin and McQueeney, which resulted from a non-CenterPoint Energy pipeline company damaging its line, CenterPoint Energy has begun the relighting process for customers. CenterPoint Energy says they expect most customers to be restored by Friday. 

“The pipeline company has finalized its repairs and we have completed the process of turning off each customer’s natural gas meter. Our service technicians performed a series of safety checks to ensure there is no risk involved in restoring natural gas service,” said Tal Centers, Vice President, Texas Gas at CenterPoint Energy. “As we work to restore service to impacted customers, safety continues to be our number one priority.

“More than 300 company employees, contractors and mutual assistance crews have been called to help expedite the restoration process. Qualified service technicians will come to customers’ homes or businesses today to turn on their natural gas meters. Technicians will work on the restoration process overnight and we expect most service to be restored by Friday. We apologize for this inconvenience and appreciate our customers’ patience as we work to restore service to our communities,” added Centers.

According to CenterPoint Energy, no action is required on the part of the customer. Technicians will be working extended hours for the relighting process. If an adult over age 18 is not at the service address when a technician arrives, the company will leave a door hanger with instructions. All CenterPoint Energy technicians and contractors wear badges and will gladly show them to customers upon request before entering a home or business.

For updates, follow CenterPoint Energy on Twitter: @CNPAlerts and Facebook: Facebook.com/CenterPointEnergy. 

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• CenterPoint Energy reports natural gas outage for customers in Seguin and McQueeney
• UPDATE: Entire City of Seguin without gas service