Johnson City, Texas – Launching June 1, Pedernales Electric Cooperative’s new medical necessity program will create a registry of residential locations in the cooperative’s service territory where members rely on life-sustaining electrical equipment.
When planned outages or service interruptions for nonpayment are scheduled, PEC will provide advance notice so preparations can be made.
In line with industry standards, the program does not guarantee priority electric service restoration. Members designated in the program are not exempt from planned service interruptions, nor from their financial responsibilities or from the termination of service in accordance with PEC policies.
“Our new medical necessity program is really another opportunity to facilitate communications between PEC and our members,” PEC Vice President of Member Services Eddie Dauterive said. “We will provide additional communications with them to help them prepare and have a back-up plan or system in place. If members are having trouble making payments, they can reach out to our Member Services team to discuss options and alternative arrangements.”
To qualify for the medical necessity program, the location must house someone diagnosed by a physician with one of the following medical conditions:
Members may request an application by calling PEC at 1-888-554-4732, picking up an application in any PEC office or downloading an application at pec.coop/medical
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