Categories: News

After the Disaster: Replacing Lost Or Damaged Documents

Disasters such as floods and tornadoes commonly result in the loss of important documents, but Texans who lost official and important papers have ways to replace them:
 
SNAP Card (Food Stamps):
Phone: 800-777-7328
Website: https://www.hhsc.state.tx.us/providers/LoneStar/EBT/EBThowto.html
 
Green Cards:
Phone800-375-5283
 
Birth and death certificates:
Phone: 888-963-7111
Website: https://www.dshs.state.tx.us/vs/reqproc/default.shtm
 
Texas Driver License:
Phone: 512-424-2600
Website: https://www.txdps.state.tx.us/DriverLicense/replace.htm
 
Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes:
Phone: 877-275-3342
Website: www.fdic.gov
 
Credit Cards: Contact the issuing institution:
Credit Reports: Equifax, Experian or TransUnion
Phone: 877-322-8228
 
Social Security Card
Phone: 800-772-1213
 
Fraud alerts or a credit freeze:
Phone: 877-438-4338
 
Medicare Cards:
Phone: 800-772-1213
 
Passport: 
Phone: 202-955-0430 or 1-877-487-2778
Website: http://travel.state.gov/content/passports/english/passports/lost-stolen.html  
 
U.S. Savings Bonds: 
Phone: 800-722-2678 or 800-553-2663
 
Tax Returns
Phone: 800-829-1040
 
Military Records: 
Phone: 866-272-6272
 
Vehicle Titles:
Phone: 888-368-4689
 
Insurance Documents:
Phone: Check with your own insurance agent  
 
Real Estate and Property Records (Mortgage Documents, Deeds, etc.):
Phone: Contact your own agent
 
Medical and Prescription Records: Call your own doctor; medical and prescription records are tracked electronically.
 
Replace a Texas Marriage Record or Certificate:
Website: General http://texasmarriagelicense.org/replace-marriage-record.html
 
Proof of Address/Residency:
Website: http://www.txdps.state.tx.us/internetforms/Forms/DL-57.pdf
 
National Archives Records:
WebsiteGeneral http://www.archives.gov/preservation/records-emergency/public.html
Website: Saving family records http://www.archives.gov/preservation/disaster-response/guidelines.html
 
NOTE: FEMA does not endorse any specific products or services.
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