Kyle To Reopen Public Facilities With Restrictions

KYLE, TEXAS – On Monday, Sept. 2, the City of Kyle will reopen all public facilities with restrictions in place to help prevent the spread of COVID-19.

Per Governor Greg Abbott’s Executive Order, face coverings are still required wherever it is not feasible to maintain 6 feet of social distancing from another person not in the same household.  

Remote services will remain available and highly encouraged. 

Below is a summary of operational changes in City Departments and Programming. City leadership will continue monitoring COVID-19 statistics locally and future City operations and programming are subject to change. 

Kyle City Offices: 

• Will reopen with safety and social distancing standards in place, effective Sept. 21. 
• Customer service will be available on the 1st floor of City Hall including the Utility Billing, Court, and the Lobby customer service station. 
• Masks will be required to enter City Offices and Buildings. 
• Remote services will remain available and encouraged. 
• Stay home if you are sick. 

Kyle Public Library: 

• The Library will open with a limited capacity to encourage social distancing, effective Sept. 21. 
• The Library will continue to offer window service at the Scott Street Plaza window Monday – Thursday from 11 AM to 7 PM, Friday from 11 AM to 6 PM, and Saturday from 10 AM to 4 PM. Reserve items by emailing circulation@cityofkyle.com, calling 512-268-7411, or texting 512-675-2442. 
• Use of Library public computers may resume, and computers will be disinfected after each use. 
• Kyle Public Library will be available by phone at 512-268-7411. 
• Masks for those over the age of 10 required to enter. 
• Stay home if you are sick. 

Parks & Recreation: 

• City programming to resume. Registration will begin Sept. 21. All classes will start in October with safety and social distancing protocols in place. Stay home if you are sick. 
• The park system will remain open. 
• Ash Pavilion Ribbon Cutting will be held Oct. 3 as a socially distanced event. 
• Founders Day on Oct. 10 will be a virtual event. 
• Movies at the Lake will be a registration-only event and socially distanced. 
• The Spooktacular Drive-Thru, previously known as the Center Street Trick or Treat event, has been modified as a drive-thru event. 
• The Individual and Family Costume Contests as well as the Pumpkin Carving Contest will be held virtually. 
• All other events to be held in-person with safety and social distancing encouraged. 

City Facility Rentals: 

• City facility rentals will be allowed with no caps on attendance, but social distancing plans will be required.

Public Meetings: 

• City Council will be held as hybrid meetings — bot in-person and virtual. 
• Boards and Commissions may resume hybrid or virtual meetings. 

All-City Staff will continue to be required to wear masks and social distance while in City buildings and facilities.  

Utility Billing: 

Utility billing can now be paid in-person on the first floor of City Hall at Customer Service Windows. Payments can also be made online at https://cityofkyle.dpnetbill.com or by phone at 512-262-3960.

Additional ways to make utility payments including online through the bank, or by utilizing the utility payment night drop box located in the drive-thru at Kyle City Hall and in the VFW parking lot on Front Street.

Customers can contact utility billing staff directly by email at utilities@cityofkyle.com or over the phone at 512-262-3960. 

City Departments can be contacted directly at the numbers below: 

• Utility Billing: 512-262-3960  
• Kyle Library: 512-268-7411
• Kyle Parks and Recreation: 512-262-3939 
• Municipal Court: 512-262-3994  
• Kyle Police Department – Non-Emergency Line: 512-268-3232. Call 911 if residents are experiencing an emergency. 
• Building: 512-262-3911 
• Planning: 512- 262-3959  
• Engineering & Capital Improvements: 512-262-3958 
• Economic Development: 512-262-3926 

For the full City of Kyle department directory, visit www.cityofkyle.com/cityadministration/kyle-city-departments or call 512-262-1010.