Kyle To Reopen Public Facilities With Restrictions
KYLE, TEXAS – On Monday, Sept. 2, the City of Kyle will reopen all public facilities with restrictions in place to help prevent the spread of COVID-19.
Per Governor Greg Abbott’s Executive Order, face coverings are still required wherever it is not feasible to maintain 6 feet of social distancing from another person not in the same household.
Remote services will remain available and highly encouraged.
Below is a summary of operational changes in City Departments and Programming. City leadership will continue monitoring COVID-19 statistics locally and future City operations and programming are subject to change.
Kyle City Offices:
- Will reopen with safety and social distancing standards in place, effective Sept. 21.
- Customer service will be available on the 1st floor of City Hall including the Utility Billing, Court, and the Lobby customer service station.
- Masks will be required to enter City Offices and Buildings.
- Remote services will remain available and encouraged.
- Stay home if you are sick.
Kyle Public Library:
- The Library will open with a limited capacity to encourage social distancing, effective Sept. 21.
- The Library will continue to offer window service at the Scott Street Plaza window Monday – Thursday from 11 AM to 7 PM, Friday from 11 AM to 6 PM, and Saturday from 10 AM to 4 PM. Reserve items by emailing circulation@cityofkyle.com, calling 512-268-7411, or texting 512-675-2442.
- Use of Library public computers may resume, and computers will be disinfected after each use.
- Kyle Public Library will be available by phone at 512-268-7411.
- Masks for those over the age of 10 required to enter.
- Stay home if you are sick.
Parks & Recreation:
- City programming to resume. Registration will begin Sept. 21. All classes will start in October with safety and social distancing protocols in place. Stay home if you are sick.
- The park system will remain open.
- Ash Pavilion Ribbon Cutting will be held Oct. 3 as a socially distanced event.
- Founders Day on Oct. 10 will be a virtual event.
- Movies at the Lake will be a registration-only event and socially distanced.
- The Spooktacular Drive-Thru, previously known as the Center Street Trick or Treat event, has been modified as a drive-thru event.
- The Individual and Family Costume Contests as well as the Pumpkin Carving Contest will be held virtually.
- All other events to be held in-person with safety and social distancing encouraged.
City Facility Rentals:
- City facility rentals will be allowed with no caps on attendance, but social distancing plans will be required.
Public Meetings:
- City Council will be held as hybrid meetings — bot in-person and virtual.
- Boards and Commissions may resume hybrid or virtual meetings.
All-City Staff will continue to be required to wear masks and social distance while in City buildings and facilities.
Utility Billing:
Utility billing can now be paid in-person on the first floor of City Hall at Customer Service Windows. Payments can also be made online at https://cityofkyle.dpnetbill.com or by phone at 512-262-3960.
Additional ways to make utility payments including online through the bank, or by utilizing the utility payment night drop box located in the drive-thru at Kyle City Hall and in the VFW parking lot on Front Street.
Customers can contact utility billing staff directly by email at utilities@cityofkyle.com or over the phone at 512-262-3960.
City Departments can be contacted directly at the numbers below:
- Utility Billing: 512-262-3960
- Kyle Library: 512-268-7411
- Kyle Parks and Recreation: 512-262-3939
- Municipal Court: 512-262-3994
- Kyle Police Department – Non-Emergency Line: 512-268-3232. Call 911 if residents are experiencing an emergency.
- Building: 512-262-3911
- Planning: 512- 262-3959
- Engineering & Capital Improvements: 512-262-3958
- Economic Development: 512-262-3926
For the full City of Kyle department directory, visit www.cityofkyle.com/cityadministration/kyle-city-departments or call 512-262-1010.
