SCAM ALERT: Fake Utility Metering Box Call

Scammers are calling San Marcos utility customers telling them they need to pay a hefty fee to replace “outdated” metering boxes. The caller ID shows….

Scammers are calling San Marcos utility customers telling them they need to pay a hefty fee to replace “outdated” metering boxes.

Customers are being told that their meter box is outdated and they need to pay between $400 – $800 to exchange it. The caller is giving the customers an out-of-town phone number to call to pay the fee. These calls are a scam, and residents receiving such a call should ignore it.

City Utility Customer Services will not call you for payment over the telephone, or request wire payments. Calls from City of San Marcos offices show “City of San Marcos” on caller ID.

San Marcos residents who are called or approached for questionable bill collections or fees should call the police at 512.753.2108, check with Utility Billing at 512.393.8383 or call the appropriate government office.