Local Area Disaster Recovery Centers (DRC’s) To CLOSE

Below are FEMA updated statistics from Thursday August 6, 2015, as well as some new information, along with the dates of closing for San Marcos and Bastrop DRC closings. 
 
Please be aware if your local Disaster Recovery Center closes you can still go to any other Disaster Recovery Center OR call the 800# (800-621-3362) to discuss their situation.
 
  • Nineteen more Texas counties designated for Public Assistance:  On Aug. 4, 19 counties were added to the 91 counties previously approved for Public Assistance. The newly added counties are Bosque, Brazoria, Collingsworth, Colorado, Coryell, Duval, Erath, Hall, Hardin, Jim Wells, Lubbock, McLennan, Palo Pinto, Shelby, Smith, Somervell, Tom Green, Washington and Young. A total of 110 counties in the state of Texas are eligible for federal aid in all categories of work, including debris removal, emergency protective measures and infrastructure repairs in the wake of severe storms, tornadoes, straight-line winds and flooding in Texas from May 4 to June 22.
  • Registration deadline: Thursday, Aug. 27, is the deadline for Texans to register with FEMA for a disaster grant and the U.S. Small Business Administration (SBA) for a low-interest loan.
 
Pending closures for DRCs: 
Bastrop County: The DRC is located at the ROTC Building/Bastrop High School, 1200 Cedar St., Bastrop, TX 78602. Hours of operation: 10 a.m. to 7 p.m. Monday through Friday. On Saturday, Aug. 8, the DRC will open at 10 a.m. and cease operations at 2 p.m.
Hays County: The DRC is located at the San Marcos Crossroads Building, Classrooms 17 and 18, 501 South LBJ Drive, San Marcos, TX 78666. Hours of operation: 9 a.m. to  6 p.m. daily.  On Saturday, Aug. 8, the DRC will open at 9 a.m. and cease operations at 2 p.m.
  • FEMA Mitigation Community Education Outreach. FEMA mitigation specialists are staffing in-store information centers at Texas home improvement stores. Advisors offer home improvement tips and proven methods of preventing or reducing damage from future disasters. Most of the information is aimed at general contractors or people interested in do-it-yourself projects. The specialists are in Houston, New Braunfels and, starting tomorrow, Decatur. Go to the following links for full schedules for Harris, Guadalupe and Wise Counties.
  • Guadalupe County: Aug. 6-11: Home Depot, 1360 N IH 35, New Braunfels, TX 78130. Hours: Thursday through Saturday from, 7 a.m. to 4:30 p.m.; Sunday from 8 a.m. to 4:30 p.m.; Monday and Tuesday, 7 a.m. to 4:30 p.m.
  • Federal declaration amended to extend incident period. The federal disaster declaration for Texas has been amended for severe storms, tornadoes, straight-line winds and flooding, extending the incident period to June 22 (originally June 19).
Applicants already registered with FEMA, who have additional damage incurred from June 20 to June 22 should call FEMA to receive an evaluation of whether they may be eligible for additional aid.
 
Texans in designated counties, who tried to register online for June 20 to June 22 damage, but were unable to do so, should register now by calling 800-621-3362 or going back online at www.disasterassistance.gov.
 
  • Keep in touch. The state and FEMA are urging survivors to keep in touch throughout the recovery process. Call 800-621-3362 or go to www.DisasterAssistance.gov. Survivors can update their current address and phone number, initiate appeals, reschedule inspection appointments, notify FEMA about insurance settlements, or ask any disaster-related questions.
  • Disaster Unemployment Assistance: Anyone who lost work as a result of May 4-June 22 severe storms, tornadoes, straight-line winds and flooding should call the Texas Workforce Commission at 800-939-6631 from 8 a.m. to 5 p.m. Monday through Friday for information on availability. Other DUA deadlines are:
  • Aug. 12 for the 6 IA counties added on July 9
  • Aug. 19 for the 4 IA counties added on July 17
  • Aug. 21 for Red River County, added on July 21
Flood Insurance Call Center: FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m., Monday through Friday.
Free legal services available: Texans who have legal issues as a direct result of the May 4 through June 22 severe storms, tornadoes, straight-line winds, and flooding may receive free legal information from the Texas State Bar Volunteer Lawyers Program Hotline. Survivors who have legal questions can call 800-504-7030 for answers in English and Spanish. Attorneys can advise on legal issues including assistance with insurance claims, landlord/tenant problems, consumer protection and foreclosure problems, replacement of wills and other important documents, and preparation of guardianships and conservatorships.
 
Disaster website resources for survivors: Texas flood survivors can find disaster recovery information online. FEMA – Find answers to questions on www.fema.gov/disaster/4223
  • Topics include rumor control, up-to-the-minute recovery information, registration center locations and hours, links to apply for assistance and other resources, information about flood insurance, news releases, fact sheets, photographs and blogs.
  • State of Texas – Information from the Texas Division of Emergency Management is available at www.txdps.state.tx.us/dem
  • SBA – Information about low-interest disaster recovery loans for homeowners, renters and businesses of all sizes can be found at www.sba.gov/disaster
Disaster assistance for renters. Texas renters who were affected by the storms and flooding that occurred May 4 through June 22 may be eligible for assistance from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Association (SBA).
The first step in the process is to register with FEMA either online or by phone.
 
Disaster assistance may be available for storm survivors who are noncitizens.
  • To be eligible for disaster assistance, at least one person in your household must be an eligible U.S. citizen, Qualified Alien or noncitizen national.
  • Disaster assistance may be available if a parent or guardian who is not eligible for assistance applies on behalf of a minor child who is a U.S. citizen or a Qualified Alien.
  • Additionally, homeowners, renters and businesses of all sizes may be eligible for low-interest disaster assistance from the SBA. They must be eligible U.S. citizens or Qualified Aliens, and of legal age.
  • or households in which no one is eligible for federal assistance, help may be available from voluntary agencies that deliver humanitarian services without regard to citizenship or immigration status. 
Eligibility letters: FEMA routinely corresponds with applicants to let them know if they qualify for federal disaster assistance. The most common reasons for getting a determination of ineligibility are adequate insurance, insufficient storm-related damage, or missing documentation needed to complete the assistance evaluation process.
  • Anyone who receives a letter of ineligibility can call the FEMA Helpline at 800-621-3362 from 7 a.m. to 10 p.m. (local time).
  • Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 800-462-7585 directly.
  • Users of 711 or Video Relay Services (VRS) should call 800-621-3362.
Applicants have 60 days to appeal a letter of ineligibility. 
Anyone who receives a letter of ineligibility from FEMA may appeal the decision and ask for a review of their case. All formal appeals must be filed in writing to FEMA and submitted within 60 days of the date of the letter denying assistance. Prior to the deadline, an applicant may call the FEMA Helpline at 800-621-3362 or visit a Disaster Recovery Center to discuss the letter. To find the nearest DRC, go online to http://asd.fema.gov/inter/locator/home.htm
Other disaster assistance information and referral services. Texans seeking information about disaster-related services and unmet needs should call 211, a statewide information and referral service. Anyone using a relay service should call 877-541-7905. 
Register for FEMA assistance: The new registration deadline for all designated IA counties is Aug. 27, 2015.  Registering with any other agency does not register a survivor for assistance from FEMA.
There are several ways to register:
  • By calling 800-621-FEMA (3362). 
  • The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.
  • Multilingual operators are available.
  • Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 800-462-7585 directly.
  • Users of 711 or Video Relay Services (VRS) should call 800-621-3362.
  • By visiting a FEMA Mobile Registration Intake Center or state-FEMA Disaster Recovery Center in your area.        
The Benefits Of Registering:
Disaster assistance may include grants to help pay for temporary housing, emergency home repairs, uninsured and under-insured personal property losses and medical, dental and funeral expenses caused by the disaster, along with other disaster-related expenses.
 
The SBA offers low-interest disaster recovery loans to homeowners, renters and businesses of all sizes.These loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations.
 
Disaster assistance grants are not taxable income and will not affect eligibility for Social Security, Medicaid, medical waiver programs, welfare assistance, Temporary Assistance for Needy Families, food stamps, Supplemental Security Income or Social Security Disability Insurance.
 
Why Apply For Assistance Even When Insured
You should apply for assistance even if you have insurance because you may find that you have unmet needs after you receive your settlement.
 
If you have not already contacted your insurance agent to file a claim, do so right away. Insurance is your main source for money to put your life back in order after a disaster.
  • However, insurance may not cover all of your expenses, so disaster programs may be able to help.
  • You should not wait for your insurance settlement to apply for a low-interest disaster loan from the SBA.
  • If a survivor is non-compliant with maintaining their flood insurance, they will be ineligible for the home repair portion of housing assistance. However, they may still be eligible for rental assistance.
After Applying With FEMA
After you apply, FEMA will send you a copy of your application and a copy of “Help After a Disaster: Applicant’s Guide to the Individuals and Households Program,” which will answer many of your questions.
  • This useful publication explains how FEMA’s disaster assistance program works; describes additional kinds of help you may qualify for from other federal, state and voluntary agencies; and gives you many important tips on how best to make all these programs work for you.
  • If your home or its contents are damaged and you are uninsured or under-insured, a FEMA inspector may contact you within about 10 days after you apply to schedule a time to meet with you at your damaged home. All inspectors carry photo ID that shows they are affiliated with the U.S. government.
  • We have 38 inspectors in the field. 26,010 inspections have been issued; 25,768 inspections returned to FEMA, a completion rate of more than 99 percent.
Individual Assistance Update:
  • As of Aug. 5 COB, 32,138 Texas households have registered for state and federal assistance.
  • FEMA continues to encourage all Texans who have suffered property damage or losses due to the recent storms and flooding to call the toll free number to report losses.
  • Total approved: More than $47.3 million.
  • Housing Assistance: More than $39.3 million.
  • Other Needs Assistance: More than $8 million.
U.S. Small Business Administration Disaster Recovery Loans:
  • Disaster recovery loans from the SBA are the primary source of federal funds to help homeowners, renters, businesses of all sizes, and private non-profit organizations with long-term rebuilding, restoration and replacement of their disaster-damaged private property. 
  • Most flood survivors are referred to the SBA for a low-interest disaster recovery loan.  Even if they feel they can’t afford a loan or won’t qualify, they should still apply. If the SBA determines an applicant is not eligible for a loan, the applicant may be referred for further disaster assistance. However, failure to return the application halts that process.
  • For this disaster to date:
The SBA has approved more than $64.5 million in recovery loans, 1,240 to homeowners and 67 to businesses.
  • These low-interest loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.
  • Survivors can apply in person at any of the State/FEMA/SBA recovery centers or directly online at https://disasterloan.sba.gov/ela/
  • For more information or any questions about SBA disaster programs, businesses and residents can go to www.sba.gov/disaster or call SBA’s Disaster Assistance Customer Service Center at 800-659-2955 (Deaf and hard-of-hearing individuals may call 800-877-8339).
Disaster Recovery Centers: Bastrop County ROTC Building/Bastrop High School 1200 Cedar St., Bastrop, TX 78602 Hours of operation: 10 a.m. to 7 p.m. Monday through Friday. On Saturday, Aug. 8, the DRC will open at 9 a.m. and cease operations at 2 p.m.
 
Caldwell CountyMartindale Baptist Church 12351 Highway 142, Martindale, TX 78655 Hours of operation: 10 a.m. to 7 p.m. daily until further notice.
 
Harris County: Bayland Community Center: 6400 Bissonnet St., Houston, TX 77074 Hours of operation: Monday through Friday 9 a.m. to 6 p.m., Saturday 9 a.m. to 2 p.m., closed Sunday. Leonel Castillo Community Center: 2101 South St., Houston, TX 77009 Hours of operation: Monday through Friday 9 a.m. to 6 p.m., Saturday 9 a.m. to 2 p.m., closed Sunday.
 
Hays County: Wimberley Community Center: 14068 Ranch Road 12, Wimberley, TX 78676 Hours of operation: 9 a.m. to 6 p.m., Saturday 9 a.m. to 2 p.m., closed Sunday.
 
San Marcos Crossroads Building, Classrooms 17 and 18 501 South LBJ Drive, San Marcos, TX 78666 Hours of operation: 9 a.m. to 6 p.m. daily. On Saturday, Aug. 8, the DRC will open at 9 a.m. and cease operations at 2 p.m.
 
Hidalgo County: Hidalgo County WIC Building: 1903 N. Knights Drive, Pharr, TX, 78577 (next to the Pharr fire station #1 at 1901 Fir Street) Hours of operation: opening at noon on Monday, Aug. 3, then, Monday to Friday 9 a.m. to 6 p.m., Saturday 9 a.m. to 2 p.m., closed Sunday.
 
Jim Wells County: Old Armory, 1207 N. Cameron St., Alice, Texas 78332. Hours of operation: Monday through Friday, 9 a.m. to 6 p.m.; and Saturday 9 a.m. to 2 p.m., closed Sunday.
 
Montgomery County:  Montgomery County Fairgrounds, Building #3 (Hall) 9333 Airport Road, Conroe, TX 77303. Hours of operation: Monday through Friday, 9 a.m. to   6 p.m., Saturday, 9 a.m. to 2 p.m., closed Sunday. The DRC will cease operations today, Aug. 6, at 6 p.m.
 
Nueces County: Richard M. Borchard Regional Fairgrounds Conference Center- Meeting Room A, B & C 1213 Terry Shamsie Blvd., Robstown, TX  78380. Hours of operation: Monday through Friday 9 a.m. to 6 p.m., Saturday 9 a.m. to 2 p.m., closed Sunday.
 
Wharton County: City of Wharton Civic Center 1924 North Fulton St., Wharton, TX 77488 Hours of operation: Thursday, Aug. 6, noon to 6 p.m., Friday and Saturday, Aug. 7-8 from 9 a.m. to  6 p.m. The DRC will open today, Aug. 6 at noon.
 
Wise County: Stage Theatre 1009 Halsell St., Bridgeport, TX. Hours of operation: Thursday through Saturday, Aug. 6-8, 9 a.m. to 6 p.m. The DRC will cease operations Saturday, Aug. 8, at 6 p.m.
 
DSAT-Supported Registration Intake Centers:
Erath County: Dublin City Hall 213 Blackjack St., Dublin, TX 76446. Hours of operation: Thursday, Aug. 6, 10 a.m. to 4:30 p.m.
 
Fannin County: Bonham City Hall 514 Chestnut St., Bonham, TX Hours of operation: Aug. 6-8, 8 a.m. to 4:30 p.m.
 
Hood County: Hood County Annex 1 1410 West Pearl St., Granbury, TX. Hours of operation: Aug. 6, 1 p.m. to 6 p.m., Aug. 8, 9 a.m. to 3:30 p.m.
 
Hood County: EOC Conference Room 401 Deputy Larry Miller Drive, Granbury, TX Hours of operation: Friday, Aug. 7, 11 a.m. to 6 p.m.
 
DLOC-Disaster Loan Outreach Center: Grayson County: Grayson County Courthouse Room A-3-2, 2nd Floor, 100 W. Houston St., Sherman, TX. Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. until further notice.
 
PUBLIC ASSISTANCE PROCESS
  • Requests for Public Assistance: PA applicants must file Requests for Public Assistance (RPAs) within 30 days of the date of the original federal disaster declaration or the date on which their county was subsequently added to the original declaration.
  • A 30 day extension of the RPA deadline was approved for certain counties designated for PA.
  • The RPA deadline for the 51 counties added on June 9 is Aug. 8, 2015.
  • The RPA deadline for the additional 15 counties added on July 1 was July 31, 2015 (no extension).  
  • The RPA deadline for the additional 18 counties added on July 23 is Aug. 22, 2015.
Applicant Briefings: The state of Texas, with FEMA support, holds a series of Applicant Briefings that provide a general overview of the PA program and an opportunity for applicants to ask questions.
Kick-Off Meetings: Following the applicant briefings, FEMA/state PA program specialists meet with individual applicants in Kick-Off Meetings to focus on project eligibility and requirements for documenting expenses for reimbursement.
Reimbursement: FEMA Public Assistance reimbursement comes to Texas communities through a cost-sharing partnership among the state, the applicants and the federal government. FEMA reimburses eligible applicants for 75 percent of their eligible costs, and the state and/or applicant cover the remaining 25 percent.
DISASTER TIMELINE:
Designated counties:  47 for Individual Assistance; 110 for Public Assistance.
May 29: Initial Notice of Federal disaster declaration for Texas: 
  • Harris, Hays and Van Zandt counties are designated for Individual Assistance. Cooke, Gaines, Grimes, Harris, Hays, Navarro, and Van Zandt counties are designated for Public Assistance.
June 5: Amendment adds 20 more counties for Individual Assistance:
  • Bastrop, Blanco, Caldwell, Denton, Eastland, Fort Bend, Gaines, Guadalupe, Henderson, Hidalgo, Johnson, Milam, Montague, Navarro, Rusk, Smith, Travis, Wichita, Williamson and Wise.
June 9: Amendment adds 51 more counties for Public Assistance:
  • Angelina, Archer, Atascosa, Bastrop, Baylor, Blanco, Bowie, Burleson, Caldwell, Cass, Cherokee, Clay, Comal, Comanche, Denton, Fannin, Fayette, Garza, Gillespie, Grayson, Harrison, Henderson, Hood, Houston, Jasper, Johnson, Kaufman, Kendall, Lamar, Lee, Liberty, Lynn, Madison, Milam, Montague, Nacogdoches, Newton, Polk, Refugio, Rusk, Sabine, San Jacinto, Travis, Tyler, Uvalde, Walker, Wharton, Williamson, Wilson, Wise and Zavala.
 June 16: Amendment adds seven more counties for Individual Assistance:
  • Cooke, Dallas, Fannin, Grayson, Liberty, Nueces, and Walker.
  • June 19: Amendment closes incident period. (May 4-June 19)
  • June 24: Amendment adds one more county for Individual Assistance:
  • Fayette: July 1: Amendment adds five additional counties for Individual Assistance and 15 more counties for Public Assistance:
Individual Assistance: Bowie, Brazoria, Cherokee, Ellis and Harrison.
 
Public Assistance: Callahan, Dallas, Dickens, Eastland, Edwards, Frio, Hartley, Hidalgo, Hill, Leon, Nueces, Parker, Real, Trinity and Victoria.
 
July 9: Amendment adds 6 more counties for Individual Assistance: Angelina, Erath, Frio, Jim Wells, Montgomery and Trinity.
  • July 9: Memorandum extending registration deadline for Individual Assistance to Aug. 27, 2015.
  • July 17: Amendment adds four additional counties added for Individual Assistance:
Hood, Madison, Shelby and Wharton.
  • July 21: Amendment extends incident period to June 22.
  • July 21: Amendment adds Red River County for Individual Assistance.
  • July 23: Amendment adds 18 additional counties for Public Assistance:
Austin, Brown, Delta, DeWitt, Ellis, Gonzales, Hopkins, Jack, Jones, Orange, Red River, Robertson, San Augustine, Starr, Tarrant, Throckmorton, Waller and Wichita.
  • Aug. 4: Amendment adds 19 additional counties for Public Assistance: Bosque, Brazoria, Collingsworth, Colorado, Coryell, Duval, Erath, Hall, Hardin, Jim Wells, Lubbock, McLennan, Palo Pinto, Shelby, Smith, Somervell, Tom Green, Washington and Young. 

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