Whataburger, Other Texas, National Businesses Make Changes In Daily Operations, Offer New Services

Staff Reports

Whataburger, a Texas business born and raised and many other Texas and national businesses have had to adjust the way they do businesses in response to the coronavirus.

Many have begun requiring employees to wear face masks and gloves at all times as well as adding markers on the floor to help customers maintain physical distancing while waiting in line.

Stores like HEB and Office Depot have installed plexiglass shields at cash registers and counters to protect employees.

Home Depot has adjusted after-hour operations to include a strict cleaning schedule. Most businesses with dual entrances have started designating single entrances and exits for visitors to use in order to control occupancy.

Restaurants have begun reopening their dining rooms which were closed by the Governor’s executive orders to prevent the spread of COVID-19.

Twin Peaks and Texas Roadhouse have reopened their dining rooms in May while limiting occupancy.

P. Terry’s announced plans to begin reopening its dining room starting June 1.

Like many businesses, restaurants have made changes in operations, which include the implementation of new technology and sanitizing procedures to help reduce necessary contact and keep patrons and employees safe.

While a number of restaurants have joined delivery services and begun offering curbside pick-up, others have established their own delivery services to find ways to keep employees and drive up business.

Whataburger launched its own delivery service and has added reward points across its 10-state footprint through a third-party service.

“At Whataburger, we’re always looking for ways to make it easy for our guests to get all their favorite menu items, and now with delivery, they don’t have to leave the house,” said Senior Vice President and Chief Restaurant Operating Officer Rob Rodriguez. “This offering is just another way for us to bring a more convenient, safe option to satisfy all those Whataburger cravings.”

Even food delivery businesses have altered the way they handle orders and interact with customers.

Many have implemented “contactless delivery” including pizza places like Dominos and Pizza Hut where food is placed on chairs, tables, or raised off the ground on cardboard stands instead of handed directly to people.

It is unclear how long the new operations changes will be in effect. 

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2 Comments

  1. Whataburger is not tx born an rasied it was Portland ,organ . My grandmother is the one who named the Frist one .

    1. Crystal…you must be thinking of another burger restaurant….see below.

      * We pulled this directly from Whataburger’s website “The golden age of drive-ins and American automobiles was just getting started back on August 8, 1950, when Harmon Dobson opened Whataburger #1. This tiny burger stand offered something people had never seen: a burger that was so big, they had to hold its five-inch bun with two hands. It was an instant success, and Harmon began to expand the business to other markets. In 1955, Harmon married Grace Williamson and became Whataburger’s “First Couple.” Together, they raised three children: Hugh, Lynne and Tom. By the end of the decade, Harmon would open Whataburger #21 in Pensacola, Florida. It was the first Whataburger restaurant outside the state of Texas.”
      *According to Whataburger’s website there are more than 760 Whataburger restaurants across 10 states: Arizona, Arkansas, Alabama, Florida, Georgia, Louisiana, Mississippi, New Mexico, Oklahoma and of course Texas.
      * According to Wikipedia “Whataburger is an American privately held, regional fast food restaurant chain, headquartered and based in San Antonio, Texas, that specializes in hamburgers. The company, founded by Harmon Dobson and Paul Burton, opened its first restaurant in Corpus Christi, Texas, in 1950. Family-owned by the Dobsons until 2019,[5] the chain is now managed by a venture capital company along with the Dobson family still holding a small stake.
      There are more than 670 stores in Texas and over 150 in New Mexico, Arizona and the southern United States, of which 126 are franchised.
      Whataburger was known for many years for its distinct A-framed orange-and-white-stripe-roofed buildings. The first A-frame restaurant was built in Odessa, Texas and is now a historical landmark. The site is scheduled to be demolished in 2019 and transformed into a “more modern” building.
      The company’s core products includes the “Whataburger”, the “Whataburger Jr.”, the “Justaburger”, the “Whatacatch” (fish sandwich), and the “Whatachick’n”. The company also has a breakfast menu. You can find that at https://en.wikipedia.org/wiki/Whataburger#cite_note-8

      Thank you for reading!

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