City Of Kyle Announces Office Closures, Other Updates

UPDATE: City of Kyle Public Works has been working around the clock to get well sites and pump stations operating. The good news is that we’ve had more continued power at sites and stations.

The bad news is that it takes a while once power is restored to pump enough water to provide pressure so that water can be distributed.

Water usage will slow progress so please only use water to sustain life. 

Reminders:

  • City of Kyle is still under boil water notice. More info at www.cityofkyle.com/boilwater
  • Monarch Utilities and The County Line Special Utility District (CLSUD) are still dealing with power and water service disruptions that may limit their ability to restore water service and both still have boil water notices.

For info on preventing and thawing frozen pipes visit https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes.html

The winter weather in the region has caused issues and interruptions of service across Hays County.

Due to the current conditions and forecasted weather for the next several days, below are the updates from the City of Kyle as of 12:40 PM Wednesday, Feb. 17:

  • The city of Kyle is asking that all water use be suspended until further notice. Water should only be used to sustain life at this point. We are close to running out of water supply in Kyle.
  • The County Line Special Utility District (CLSUD) has issued a boil water notice for Waterleaf, Cool Springs, Bunton Creek Village, Bunton Reserve, Woodlands, Sunset Ridge, and Creekside Trail neighborhoods in Kyle, due to the unprecedented strain on the water system due to freezing weather and power outages.
  • Monarch Utilities has also issued a Boil Water Notice for neighborhoods in Kyle. More info about the Monarch neighborhoods affected can be found: www.swwc.com/h2ome/learning-center/how-to-understand-a-boil-water-notice.
  • For those under a Boil Water Notice, please boil all water before drinking or cooking. The water should be brought to a vigorous rolling boil and then boiled for two minutes. Residents may also consider collecting clean snow to melt for indoor use.
  • A temporary portable “Warming Center” has been deployed by the Hays County Office of Emergency Management for Kyle residents. The bus will be at United Methodist Church, 408 W. Lockhart St. until 7 PM today.
  • Curative COVID-19 testing sites have closed operations through Saturday, Feb. 20.
  • The city of Kyle Offices will be closed through Friday, Feb. 19.

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7 Comments

      1. Water situation in Hays Co? If you all going to go into the public service/research mode, could you look into that?

        Austin issued a boil water notice. My pressure is dropping. I checked the SMEU website. They say crews are working to keep power & water online. Good, thanks. But what is the current status?

        Water safety is a bit more important that a single retail store.

        1. The City has not released a recent or official update; six hours ago, it was reported that SMTX is not under a boil water notice. However, they have reported multiple water outages, which is causing areas to experience low water pressure.

          The City did not issue any formal information to the media about the initial outage. Working on getting information and update now.

          1. We understand that everyone is extremely frustrated with the situation. Half of our staff has only had power for a few hours a day since Sunday. The City of San Marcos does not appear to be communicating adequately with residents.

  1. Neither does the county Twitter appear to be communicating adequately with its voters/citizens/residents. The vaccine narrative continues on their twit. County is NOT sharing any key information to keep people safe. I have screen captured multiple county twit’s to save for my records. Im noting that Travis county IS notifying the public via multiple streams of communication on matters that Hays County is NOT. This is poor leadership. Moreover, please help me understand why a community that lives in “flash flood alley” does not have multiple back up generator locations. But we have a mobility hub….woo hooo. If back up generators generated photo ops, dang tootin’ we’d have some. God Bless Texas!

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